By Busari Kabirat
The Ibom Air, owned by the Akwa-Ibom State, has made it known that the allegations of corruption of ticket racketeering at its Port Harcourt station is false.
Aniekan Essienette, the company’s General Manager of Marketing, and Communication, had on Monday in a statement made this known in Uyo, explaining that the airline’s check-ins closes 45 minutes preceding the departure for domestic flights and that the airline adhere strictly to IATA’s guidelines in handling ‘Go-show’ passengers.
According to her she said, the operation is strictly under ethical standards, and staffs are prohibited from engaging in any form of corruption, any attempt to practice any of corruption os investigated and penalized with immediate effect.
Statement reads, “Ibom Air has become aware of recent allegations concerning our handling of flight check-ins and ticketing procedures and unfounded accusations of ticket racketeering at our Port Harcourt station.
“We categorically reject these baseless claims. Our staff operate with the highest level of integrity and are committed to serving our customers fairly and transparently. This commitment is at the core of our operations, and we will continue to ensure that our ticketing process remains transparent.
“It is our policy, in keeping with international standards, that check-ins close 45 minutes before departure for domestic flights. This ensures timely departures and minimizes delays. We highly recommend that passengers arrive on time for their flights to make for a comfortable and stress-free travel experience.”
“We adhere to IATA’s guidelines in handling ‘Go-show’ passengers. These passengers arrive early without a pre-booked ticket and are duly informed if the flight is full. It is strictly their informed decision to be waitlisted as “Go show” passengers, and they are accommodated only if seats are available after all booked, early, and on-time passengers have been served.
“Ibom Air operates under strict ethical standards, and our staff are prohibited from engaging in any form of racketeering or corruption. We ensure our ticketing process is transparent and secure, leaving no room for such practices. Any attempt to undermine these standards will be thoroughly investigated, and appropriate action will be taken.
“We value your trust in Ibom Air and are unwavering in our commitment to maintaining the highest service standards. We will continue to act in the best interest of passengers while upholding operational excellence in our industry.”
